Business Relationships Consulting
SpectraMind Business relationship management Consulting typically consist of :
- We use “Dialogic” tools to surface dialog about business demand and IT supply maturity.
- We “Owns” the client relationship.
- We Use 6 Sigma tools, such as Value Stream Mapping, Voice of the Customer and Capability Analysis
- We Acts as an escalation point when necessary.
- We Co-creates with the client the approach to meeting needs and harnessing opportunities.
- We Empower the engagement team and the Program and/or Project Managers.
- We Ensures that the clients best interests are being served at all times.
- We Use Frameworks to prioritize business needs and expectations based upon potential business value (e.g., Kano Model).
- We Helps the client shape and clarify needs and opportunities.
- We Identify what resources need to be brought to the table to address the needs.
- We Meet with the client regularly to keep her informed.
- We Meet with the engagement team regularly to monitor progress, understand potential barriers, and identify new opportunities.
- We Use tools like Mind Mapping and Brainstorming.
- We use Stakeholder Mapping to surface and leverage the network of ‘actors’ in a planned business change.
- We use Strategy Tools such as Scenario Analysis and Strategy-on-a-Page.
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