Pain Points Analysis:
Anything that impedes the day-to-day running of your business can be considered a pain point. You may be aware of yours already; you may consider them superficial. But the fact is that even the smallest looking problems can become serious over time, damaging your productivity and affecting your bottom line.At SpectraMind, our consultants will review the way your company works from end to end. They will interview your key stakeholders to learn about the challenges you face now and are likely to face in the future.
We will identify your business pain points and their root causes, developing sustainable solutions that will support your business and promote future growth.Our solutions can be disruptive, requiring changes to your existing ways of working. But whatever we recommend - be it a technology solution or a change in procedure - we know that behind every problem is an opportunity and we’ll work with you to find and act on yours, developing solutions based on your suggestions and our knowledge.
Data Quality Assessment:
If your data is not routinely monitored and quality checked, then the consequences can be messy. Our data quality assessment team can banish those problems by offering an objective view of the issues affecting your business, making sure the right data is being captured and reported against.We’ll sit down with your key stakeholders to establish what is going wrong and why. We will analyse data extracts, scrutinise the processes behind it, make sure your data is being properly filtered for relevance, accuracy and significance, and we’ll come up with a new data management strategy.
It may be necessary to look at other business process improvements, training and monitoring - or a simple technical fix may do the job - and we’ll help communicate the changes to all your users, so that your people know what you are aiming to achieve and will support it. Good quality sales data should be like gold dust to your organization. It should smooth the daily operation of your business, improve your margins and raise customer satisfaction. Understanding data quality is critical to your long-term success in business.
As Is and To Be Analysis :
When you’re looking to reinvent or revitalize your business, it’s hugely important to review your existing business processes, so you can be clear about where your business is now (as-is) and where you want to take it (to-be). Our people will conduct a review of your existing processes, working with you to understand the technology you are currently using, the teams involved, the way in which your business is structured and how it operates now.Documenting your current business state provides an essential foundation from which to build new enhancements or make business process improvements.
We are then in a position to begin the more detailed work of establishing your key business objectives and expectations, as well as the scope of your requirements. At the same time, we’ll make sure your objectives are realistic and workable, precisely targeted and clearly communicated, with the full support of your key stakeholders. Strategic business analysis is the key to developing a clear and workable plan for bridging the gap - moving from your current business model to your target business model.
Enabling Technology Implementation:
A good business analyst can make the difference between success and failure on a complicated software implementation project. We’ll work with your key stakeholders and executives to formulate the business vision for your project, identifying the requirements, communicating them to your organization and translating them into something the development team can work with. With considerable experience of managing business change projects, our consultants will make sure your new technology assets are properly implemented. We’ll also coach and support your users on the new processes and other changes.
Requirements and User Story Definition:
User stories provide a snapshot of a requirement, which a user must complete - whether that person is an administrator or a customer - and these stories are revisited regularly, with a view to constant incremental improvement.Stories traditionally take the form of index cards - or perhaps Post-It notes - that can be seen by team members at all times, inviting constant revision and scrutiny, to the satisfaction of your stakeholders and execs and the achievement of your business goals. In larger businesses, it’s normally best to use a digital tool to hold stories.
SpectraMind can help you explore the value of user stories and requirements - and support you as you design them in the drive towards business improvements. Our senior business analysts are able to provide consultancy services on a daily, weekly or long-term basis. We can provide additional resource to your existing team to manage workflow peaks, or, if your team requires support we can provide 'at-the-desk' coaching during key project milestones to help your team meet their goals.
Some of the areas in which our team can assist are:
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